Training Tips

“FOR LESS THAN THE PRICE OF A CUP OF COFFEE”
 
Making an analogy to daily life to which people can relate helps to break down the fear factor of the one-time big expense.
 
“You know, Mr. Jones, you are about to spend $4,900 on this television, and it is a great buy. I want to make sure you get the most for your investment, and enjoy the features of this set for many years to come. Did you know that for the price of a cup of coffee a week I can provide you with a full five years of protection on parts and labor on this TV. That comes out to 16 cents per day. I am sure you will agree that there isn’t much you can buy today for 16 cents.”

 

 

 

Products

Gotham Sales represents many of the country's most prestigious manufacturers.

Click on the links to the manufacturer's below.


Please see below for a complete list of our Repairmaster Products

Laptops / Notebooks

Two (2) and three (3) year date of purchase contracts inclusive of the manufacturer's warranty for laptop / notebook computers. These contracts may be used on products sold commercially. Coverage on these plans is carry-in. The customer can ship the product to one of our authorized service centers and Warrantech will ship the package back to the consumer after completion of the repair.

Model Number
Term & Description
Model Number
Term & Description
A-RML21000
2 Year under $1,000
A-RML31000
3 Year under $1,000
A-RML22000
2 Year under $2,000
A-RML32000
3 Year under $2,000
A-RML23000
2 Year under $3,000
A-RML33000
3 Year under $3,000
A-RML24000
2 Year under $4,000
A-RML34000
3 Year under $4,000

Peripherals

These contracts may be sold on printers, scanners, hard drives, copiers, MP3 players, zip drives, etc. These contracts are available in two (2) and three (3) year date of purchase contracts inclusive of the manufacturer's warranty. These contracts may be used on products sold commercially. The customer can ship the product to one of our authorized service centers and Warrantech will ship the package back to the consumer after completion of the repair.

Model Number
Term & Description
Model Number
Term & Description
A-RMP2250
2 Year under $ 250
A-RMP3250
3Year under $ 250
A-RMP2500
2 Year under $ 500
A-RMP3500
3 Year under $ 500
A-RMP2750
2 Year under $ 750
A-RMP3750
3 Year under $ 750
A-RMP21000 2 Year under $1,000 A-RMP31000 3 Year under $1,000
A-RMP22000 2 Year under $2,000 A-RMP32000 3 Year under $2,000
A-RMP23000
2 Year under $3,000
A-RMP33000
3 Year under $3000

Computer Systems

Two (2) and three (3) year date of purchase contracts inclusive of the manufacturer's warranty for computer systems. These contracts may be used on products sold commercially. One contract may include two peripherals, if purchased on the same invoice with a computer. Coverage on these plans is carry-in. The customer can ship the product to one of our authorized service centers and Warrantech will ship the package back to the consumer after completion of the repair. On-Site upgrade is available please see (On-Site).

Model Number
Term & Description
Model Number
Term & Description
A-RMC2700
2 Year under $700
A-RMC3700
3 Year under $700
A-RMC21200
2 Year under $1,200
A-RMC31200
3 Year under $1,200
A-RMC22000
2 Year under $2,000
A-RMC32000
3 Year under $2,000
A-RMC23000
2 Year under $3,000
A-RMC33000
3 Year under $3,000
A-RMC24000 2 Year under $4,000 A-RMC34000 3 Year under $4,000

Screen Damage

These contracts must be sold at the same time as the product. They must also be purchased with a comprehensive plan. The screen damage coverage begins at date of purchase so coverage commences immediately upon purchase of the product. Should the screen of your notebook computer, monitor, LCD, DLP, or Plasma TV become scratched or damaged unintentionally, the screen will be replaced.

Model Number
Term & Description
A-RMSP2
2 Year Screen Damage Date of Purchase
A-RMSP3
3 Year Screen Damage Date of Purchase
A-RMSP5
5 Year Screen Damage Date of Purchase


On-Site Coverage

Two (2) and three (3) year extensions can be sold on any computer, notebook, or peripheral contract. These contracts convert the extended service plan to in-home service. In many instances when in-home service is not feasible or convenient these plans will pay the shipping expense both ways. These contracts are now in-home even if the original manufacturer's warranty does not provide for in-home service.

Model Number
Term & Description
A-RMOSS2
2 Year On-Site Trip Charge Coverage
A-RMOSS3
3 Year On-Site Trip Charge Coverage


Appliances

Two (2), three (3) and five (5) year date of purchase on contracts inclusive of the manufactuer's warranty may be sold on any major appliance. With respect to in-home or carry-in service these contracts mirror the original manufacturer's warranty. There are two price tiers in this category; under $2,000 and over $2,000.

Model Number
Term & Description
Under $2,000  
A-RMAP2
2 Year Appliance Date of Purchase
A-RMAP3
3 Year Appliance Date of Purchase
A-RMAP5
5 Year Appliance Date of Purchase
A-RMAP5C3
5 Year Date of Purchase3 Piece Appliance Package
A-RMAP5C5 5 Year Date of Purchase 5 Piece Appliance Package
Over $2,000  
A-RMAP2>2K 2 Year Appliance Date of Purchase
A-RMAP3>2K 3 Year Appliance Date of Purchase
A-RMAP5>2K 5 Year Appliance Date of Purchase
A-RMAP5C3>2K 5 Year Date of Purchase 3 Piece Appliance Package
A-RMAP5C5>2K 5 Year Date of Purchase 5 Piece Appliance Package


Replacements

One-year extensions may be sold on any product with a battery or cord. This warranty begins at the conclusion of the srhotest portion of the manufacturer’s warranty. Should the product become defective during the extended service plan, the customer calls Warrantech for a Repair Order (RO) to have the unit replaced. At the time of the replacement the contract provisions have been fulfilled. You may now sell a new service plan with the replacement product.

Model Number
Term & Description
A-RMX50
1 Year Replacement extension under $50
A-RMX100
1 Year Replacement extension under $100
A-RMX200
1 Year Replacement extension under $200
A-RMX300
1 Year Replacement extension under $300
A-RMX400 1 Year Replacement extension under $400
A-RMX500 1 Year Replacement extension under $500


Television Non-Plasma

These contracts are designed to be sold on any direct view, LCD, or DLP product. DVD / TV and VCR / TV combinations can also be sold on this product. These contracts are inclusive of the manufactuer's warranty. Coverage is for a total of three (3) or five(5) years. All coverage over $750 is in-home service. In-home service contracts are also available under $750.

* Lamps are not included in this plan, however lamp coverage is available (RMLMP3, RMLMP5)

Model Number
Term & Description
Model Number
Term & Description
A-RMT3350
3 Year Under $350
A-RMT5350
5 Year Under $350
A-RMT3750
3 Year Under $750
A-RMT5750
5 Year Under $750
A-RMT3350H
3 Year Under $350
In-Home
A-RMT5350H
5 Year Under $350
In-Home
RMT3750H 3 Year Unde $750 In-Home A-RMT5750 5 Year Under $750 In-Home
A- RMT31500
3 Year Under $1,500
In-Home
A-RMT51500
5 Year Under $1,500
In-Home
A-RMT32500 3 Year Under $2,500
In-Home
A-RMT52500 5 Year Under $2,500
In-Home
A-RMT33500 3 Year Under $3,500
In-Home
A-RMT53500 5 Year Under $3,500
In-Home
A-RMT35000 3 Year Under $5,000
In-Home
A-RMT55000 5 Year Under $5,000
In-Home
A-RMT37500 3 Year Under $7,500
In-Home
A-RMT57500 5 Year Under $7,500
In-Home
A-RMT310000 3 Year Under $10,000 In-Home A-RMT510000

5 Year Under $10,000 In-Home



Plasma

These contracts are designed to be sold on any Plasma TV. These contracts are inclusive of the manufactuer's warranty. Coverage is for a total of three (3) or five(5) years.

All coverage includes in-home service.

Model Number
Term & Description
Model Number
Term & Description
A-RMPT31800
3 Year Under $1,800
A-RMPT51800
5 Year Under $1,800
A-RMPT32500
3 Year Under $2,500
A-RMPT52500
5 Year Under $2,500
A-RMPT34000
3 Year Under $4,000
A-RMPT54000
5 Year Under $4,000
A-RMPT36000 3 Year Under $6,000 A-RMPT56000 5 Year Under $6,000
A-RMPT310000
3 Year Under $10,000
A-RMPT510000
5 Year Under $10,000
A-RMPT315000 3 Year Under $15,000 A-RMPT515000 5 Year Under $15,000

Lamp Replacement

These contracts are inclusive of the manufactuer's warranty on the lamp. This coverage must be sold at the time the LCD, LCoS, D-ILA or DLP is sold. The coverage applies to the lamp and is a parts only warranty. Warrantech will replace up to two lamps during the coverage period. The plan applies only to the lamp(s) and does not cover any other parts, trip, labor, or shipping.

* Coverage is limited up to $1,000 per lamp.

Model Number
Term & Description
A-RMLMP3 3 Year Date Of Purchase Lamp Protection Parts Only
A-RMLMP5
5 Year Date Of Purchase Lamp Protection Parts Only


Home Theatre

This coverage was designed so that one plan covers an entire home theatre system. These contracts are inclusve of the manufactuer's warranty. Coverage is for a total of three (3) or five (5) years. this plan provides for a technician to pull the defective unit from the system and send it to our authorized service center for repair. Once the defective unit has been repaired the technician will reinstall the unit. All components of the system may be covered, except for wiring and installation. Televisions in this system are all in-home service.

Tiers are determined by total ticket hardware and labor. Wiring and construction are excluded.

   
Model Number
Term & Description
Model Number
Term & Description
A-RMHT35000
3 Year Home Theatre Under $5,000
A-RMHT55000
5 Year Home Theatre
Under $5,000
A-RMHT37500
3 Year Home Theatre Under $7,500
A-RMHT57500
5 Year Home Theatre
Under $7,500
A-RMHT310000
3 Year Home Theatre Under $10,000
A-RMHT510000
5 Year Home Theatre
Under $10.000
A-RMHT320000
3 Year Home Theatre Under $20,000
A-RMHT420000
5 Year Home Theatre
Under $20,000
A-RMHT330000 3 Year Home Theatre Under $30,000 A-RMHT430000 5 Year Home Theatre
Under $30,000


Audio Equipment

These contracts are inclusve of the manufactuer's warranty. Coverage is for a total of three (3) or five (5) years. This plan covers still audio products, systems and MP3 players. Multiple systems with one serial number may be covered under one plan. These plans are carry-in service. The customer ships the product to one of our authorized service centers and Warrantech will ship the package back to the consumer after completion of the repair.

All Home Audio products including "Home Theatre in a box"

Model Number
Term & Description
Model Number
Term & Description
A-RMH3300
3 Year Under $300
A-RMH5300
5 Year Under $300
A-RMH3500
3 Year Under $500
A-RMH5500
5 Year under $500
A-RMH31000 3 Year Under $1,000 A-RMH51000 5 Year Under $1,000
A-RMH31500
3 Year Under $1,500
A-RMH51500
5 Year Under $1,500
ARMH32500
3 Year Under $2,500
A-RMH52500
5 Year Under $2,500
A-RMH33500 3 Year Under $3,500 A-RMH53500 5 Year Under $3,500


Video Equipment

These contracts are inclusve of the manufactuer's warranty. Coverage is for a total of three (3) or five (5) years. This plan covers video products including both still and video digital cameras. These plans are carry-in service. The customer can ship the product to one of our authorized service centers and Warrantech will ship the package back to the consumer after completion of the repair.

DVD, DVR, Tivo, Satellite, Camcorder, All Cameras and Lens

Model Number
Term & Description
Model Number
Term & Description
A-RMV3200
3 Year Under $200
A-RMV5200
5 Year Under $200
A-RMV3350
3 Year under $350
A-RMV5350
5 Year Under $350
A-RMV3750
3 Year Under $750
A-RMV5750
5 Year Under $750
A-RMV31000
3 Year Under $1,000
A-RMV51000
5 Year Under $1,000
A-RMV31500 3 Year Under $1,500 A-RMV51500 5 Year Under $1,500
A-RMV32000 3 Year Under $2,000 A-RMV52000 5 Year Under $2,000
A-RMV32500 3 Year Under $2,500 A-RMV52500 5 Year Under $2,500
A-RMV33500 3 Year Under $3,500 A-RMV53500 5 Year Under $3,500
A-RMV35000 3 Year Under $5,000 A-RMV55000 5 Year Under $5,000


Car Systems

These contracts are inclusve of the manufactuer's warranty. Coverage is for a total of three (3) or five (5) years. These contracts cover all car audio and video products, including GPS. One SKU can be used to cover system purchased on the same invoice and under tehe correct price tier.

Any component maybe replaced one (1) time if not repairable.

Model Number
Term & Description
Model Number
Term & Description
A-RMM3300
3 Year Under $300
A-RMM5300
5 Year Under $300
A-RMM3500 3 Year Under $500 A-RMM5500 5 Year Under $500
A-RMM3750 3 Year Under $750 A-RMM5750 5 Year Under $750
A-RMM31000 3 Year Under $1,000 A-RMM51000 5 Year Under $1,000
A-RMM31500 3 Year Under $1,500 A-RMM51500 5 Year Under $1,500
A-RMM32000
3 Year Under $2,000
A-RMM52000
5 Year Under $2,000
A-RMM32500 3 Year Under $2,500 A-RMM52500 5 Year Under $2,500
A-RMM35000
3 Year Under $3,500
A-RMM53500
5 Year Under $3,500


Export Coverage

This plan provides coverage from day one for product with a USA manufacturer's warranty that will not be honored outside of the United States or Canada during the manufacturer's warranty. This warranty in conjunction with a comprehensive plan provides complete coverage outside the US for up to 5 years.

Model Number
Term & Description
A-RMEXP500 Export Under $500
A-RMEXP1000 Export Under $1,000
A-RMEXP2000
Export Under $2,000


Home Security

These contracts are inclusve of the manufactuer's warranty. Coverage is for a total of three (3) or five (5) years. These plans cover products related to home security. They include cameras, monitors, time lapse recording devices, real time recording devices. These plans will cover entire systems provided they are within the retail dollar amounts listed below.

Model Number
Term & Description
Model Number
Term & Description
3 Year Warranties
A-RMS3100
3 Year Under $100
A-RMS3900
3 Year Under $900
A-RMS3200
3 Year Under $200
A-RMS31000
3 Year Under $1000
A-RMS3300
3 Year Under $300
A-RMS31500
3 Year Under $1500
A-RMS3400 3 Year Under $400 A-RMS32000 3 Year Under $2000
A-RMS3500 3 Year Under $500 A-RMS33000 3 Year Under $3000
A-RMS3600 3 Year Under $600 A-RMS34000 3 Year Under $4000
A-RMS3700 3 Year Under $700 A-RMS35000 3 Year Under $5000
A-RMS3800 3 Year Under $800 A-RMS36000 3 Year Under $6000
4 Year Warranties
A-RMS4100 4Year Under $100 A-RMS4900 4 Year Under $900
A-RMS4200 4 Year Under $200 A-RMS41000 4 Year Under $1000
A-RMS4300 4 Year Under $300 A-RMS41500 4 Year Under $1500
A-RMS4400 4 Year Under $400 A-RMS42000 4 Year Under $2000
A-RMS4500 4 Year Under $500 A-RMS43000 4 Year Under $3000
A-RMS4600 4 Year Under $600 A-RMS44000 4 Year Under $4000
A-RMS4700 4 Year Under $700 A-RMS45000 4 Year Under $5000
A-RMS4800 4 Year Under $800 A-RMS46000 4 Year Under $6000
5 Year Warranties
A-RMS5100 5 Year Under $100 A-RMS5900 5 Year Under $900
A-RMS5200 5 Year Under $200 A-RMS51000 5 Year Under $1000
A-RMS5300 5 Year Under $300 A-RMS51500 5 Year Under $1500
A-RMS5400 5 Year Under $400 A-RMS52000 5 Year Under $2000
A-RMS5500 5 Year Under $500 A-RMS53000 5 Year Under $3000
A-RMS5600 5 Year Under $600 A-RMS54000 5 Year Under $4000
A-RMS5700 5 Year Under $700 A-RMS55000 5 Year Under $5000
A-RMS5800 5 Year Under $800 A-RMS56000 5 Year Under $6000


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